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Long-Term Care

Recognizing excellence in long-term care.
International application will open soon
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Overview

  • What is Evaluated:
    Features and innovation, safety, operational quality, efficiency, and outcomes.
  • Who Can Apply:
    Public and private healthcare institutions, foundations, associations, or government organizations
  • Why It Matters:
    Strengthens healthcare quality, drives innovation, improves patient outcomes, and expands domestic and international social impact.

Subcategories & Criteria

Application Timeline

Time Period
Stage
Notes
May – July
Online Application
As announced in the annual call for entries
End of July
Document Submission
Submit all required documents by the deadline
Aug – Nov
Review & Evaluation
Includes administrative review, document review, presentation review, site visits (if required), and the final review committee meeting.
December
Announcement of Certification Results
Certification results determined and certified institutions are required to sign the "SNQ Mark License Agreement," valid for one year.
Next July – September
Renewal Application
Renewal application with required documents must be submitted within three months before certification expiry. Renewal applicants may also apply for the National Biotechnology & Medical Care Quality Award in the same application cycle.

Process

Administrative Review
Verify eligibility, category, and completeness of submitted materials.
Document Review
Reviewers assess applications based on defined criteria; comments provided for applicant response.
Presentation Review
Review committee presentation meeting and Q&A; scoring by criteria and weightings; results determine shortlist for site visits.
Site Visit Review
On-site evaluation by review teams; assessment of structure, process, and outcomes with supporting evidence.
Final Review & Resolution
Committee finalizes certification results and determine winners of the National Biotechnology & Medical Care Quality Award

Renewal

  • Application Timeline
    To ensure certified items maintain their quality, the annual renewal process begins each July. Applicants must submit renewal applications with all required documents at least three months prior to certification expiry.
  • Validity of Renewal
    • Approved renewals extend the authorization to use the SNQ Mark and allow continued participation in related promotional programs.
    • The renewed authorization period is from January 1 to December 31 of the following year.
  • Duration Limit
    For categories including hospitals, nursing, long-term care institutions, and public & community services, renewal is limited to three consecutive years (including renewals and award participation). After this period, a new application must be submitted under the standard review process.
  • Eligibility for the National Biotechnology & Medical Care Quality Award
    Renewal applicants may also apply for the current year's National Biotechnology & Medical Care Quality Award in accordance with that year's application procedures.
  • Failure to Renew
    Applicants who fail to submit a renewal application within the specified timeframe will lose authorization to use the SNQ Mark upon expiry and will not be eligible for further renewal.

Regulations

Scope of Application
Applications must be submitted by a single institution for one service, technology, process, project or product.
Regulatory Compliance
Applications must comply with all relevant laws and regulations, and shall not involve false claims, infringement, counterfeiting, or violations of intellectual property rights.
Application Documents
All submitted documents and supporting reports must be true and accurate. Any falsification or misrepresentation will lead to disqualification or termination of certification, a three-year prohibition on re-application, and full legal liability borne by the applicant.
Data Handling
The certification body and review committee are obliged to maintain confidentiality of application materials. However, all submitted documents, attachments, and physical products will not be returned, regardless of review outcome.
Refund Policy
Once the review process has commenced, application fees are non-refundable, regardless of withdrawal or disqualification.
Mark Authorization
Certified items, upon receipt of official notification, are required to sign the "SNQ License Agreement" before being formally authorized to use the SNQ Mark and its related identifiers.