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服務對象
  • Patient: Provides more timely medical services, enhances the safety of the care process, and improves overall patient satisfaction.
  • Staff: Optimizes the patient transport workflow to reduce staff workload and operational friction, while simultaneously increasing the turnover rate of medical equipment.
  • Hospital: Strengthens the asset inventory mechanism, increases transparency of transport activities across departments, and improves the stability of hospital material management systems.

簡介說明

Initiated in 2021, this project integrates a medical equipment network management system with real-time location technology, successfully moving beyond traditional warehousing and logistics models to create a digitalized and mobile smart healthcare environment. By optimizing equipment procurement, inventory, and distribution processes, and implementing electronic hospital maps for intelligent positioning and electronic profile management, the project has not only enhanced clinical workflow efficiency but also improved manpower allocation, achieving highly efficient, accurate, and real-time patient transfer services.
By 2025, the results include a 90% reduction in bed search time, elimination of transfer delays and abnormal incidents, 100% accuracy and punctuality in patient examinations, and a 140% increase in staff job satisfaction. This initiative effectively mitigates patient safety risks, strengthens healthcare quality management, and represents a significant milestone toward sustainable medical operations.


關鍵特色
  • Information Innovation:  
    The project incorporates human factors engineering and UX design to establish a real‑time location system that integrates electronic equipment profiles, device positioning, and movement tracking, while strengthening information security controls.
  • Process Optimization:  
    Process mapping is used to identify bottlenecks and streamline workflow steps. A tiered dispatch system is implemented to reduce waiting time and improve equipment turnover efficiency.
  • Intelligent Management:  
    An electronic equipment profile system is established to fully track the lifecycle of each device. It supports inventory management, automated reporting, and procurement decision‑making, enhancing asset utilization efficiency and sustainable management.
  1. 首頁
  2. 認證項目
  3. 認證服務與產品
  4. 醫療院所

智能管理引領醫務革新-導入人因工程提升醫療設備周轉率

機構
國泰醫療財團法人國泰綜合醫院
類別
醫療院所 - 醫院醫務管理組
認證年度
2025
2025 銅獎
Featured Image
overview image
國泰醫療財團法人國泰綜合醫院
送出訊息
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開始申請
關於SNQ
願景使命評審團隊
其他
專題報導聯絡我們
認證項目
認證服務與產品獲證機構獲獎名單
申請辦法
醫療院所護理照護服務長照機構服務公益服務藥品中藥品智慧醫療醫療暨保健器材
醫療週邊服務與產品營養保健
獲取最新品質動態
高齡健康暨長照
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防疫產品
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